From Metrics to Meaning:

The HiQ Impact Score and Technology-Enabled Outcome Measurement

In today’s outcomes-driven landscape, behavioral health organizations face increasing pressure to demonstrate meaningful, measurable, and mission-aligned impact. Yet until now, no universal, strategic method has existed to quantify contributions across access to care, learner outcomes, and customer experience.

The HiQ Impact Score fills this gap.

Built on a value-based, data-driven framework, the HiQ Impact Score is a composite metric that unifies the most critical dimensions of organizational performance. Grounded in the HiQ Framework, it empowers clinical leaders, payors, and educational partners to align operational decisions with real-world outcomes—and to do so with clarity, confidence, and transparency.

In this whitepaper, we outline:

  • The rationale and structure behind the HiQ Impact Score

  • How it aligns with value-based care (VBC) readiness

  • Strategic imperatives for measuring and improving organizational performance

  • Real-world applications and equity-informed considerations

By making data meaningful and actionable, the HiQ Impact Score offers a scalable path forward for organizations committed to delivering high-quality care.

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See How Hi Rasmus Can Help Your Team Thrive